Cunard Line (“we,” “Cunard” or “Company”) is offering you the opportunity to refer friends via its Referral Program (“Program”) offered on the website located via cunard.com (the “Site”). As set forth in these Terms and Conditions (the “Terms”), the Company may terminate, cancel, modify, restrict, or change the Program and/or the Program structure at any time.

• These Terms govern the Program. Under the Program, an eligible individual (the “Advocate”) refers their eligible friend (the “Friend”) to book a cruise with Cunard and, if the referral is successful, both the Friend and Advocate receive a Reward, as further described and set forth herein.

• Binding Agreement. By using the Site or participating in the Program, you are bound by these Terms and indicate your full agreement to them. All of the Company’s decisions regarding the Program are final and binding.

• Privacy. The personal information collected, processed, and used as part of the Program will be used in accordance with Company’s Privacy Statement, which is available at https://www.cunard.com/en-us/advice-and-policies/privacy-and-cookie-policy.

• How the Program Works. To start the referral process, an eligible Advocate must first input their name and email into the Refer-A-Friend form on the Site. Then, there are two ways for a referral to be made as follows:

o (i) on the Site, a personalized link will be generated for the Advocate. The Advocate can share the personalized link to/with individuals that it has a personal relationship with (a “Friend”) by posting it on their social media pages; or
o (ii) on the Site, the Advocate can elect to enter their Friend’s email address, and Company or its vendor will send the Friend an email with the personalized invitation link. Advocate must have prior approval from the Friend to submit their email address to Company.

If, and when, the Friend uses the Advocate’s personalized link to book a Cunard cruise of five (5) nights or longer (either by clicking through the link on the social media site or through the email), both the Friend and the Advocate will be eligible for a Reward (as defined below) once the Friend makes final and complete payment on the eligible Cunard booking and such booking is active within eighty-nine (89) days or less before sailing for such cruise (“Valid Referral”). Valid Referral will not be made/completed unless the Friend books via the Advocate’s personalized link that was shared on social media or shared via email.

In connection with this Program, Cunard will not honor or accept any backdate or previous referrals for past or current Cunard guests that were made before the Program started or were not made in accordance with these Terms. Valid Referrals only include those referrals made during the Program, to prospective guests who have not previously booked with Cunard, or who have not completed the referral process in the past.

• Program Eligibility. You must be a legal resident of the 50 United States of America and at least 21 years old to use the Site and participate in the Program as either an Advocate or a Friend. Additionally:

o In order to be eligible to be a Friend, an individual must: (i) not have ever sailed with Cunard or sailed on a Cunard cruise, (ii) must not have an active booking with Cunard; and (iii) must not have ever been referred to the Program or completed the Cunard referral process (with or without a successful booking).

• Restrictions. Advocates can neither refer themselves via other email addresses or any other method nor create multiple fictitious or fake accounts with the Company or participate in the Program as “Friends.” No user may use the Program to violate any law, infringe or violate the rights of any third party, or otherwise act in a manner that is deemed harassing, harmful, illegal, hateful, obscene, or outside the spirit and intent of the Program. In addition, you may not (i) tamper with the Program, (ii) act in an unfair or disruptive manner, or (iii) use any system, bot, or other device or artifice to participate or receive any benefit in the Program. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, THE COMPANY RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.

Employees of the Company (including Carnival Corporation) or any of its subsidiaries, affiliates, travel agency partners, Travel Advisors, or promotional agencies are not able to participate. Program is applicable for new bookings only for the first two guests in a stateroom (and excludes 3rd and 4th guests), is capacity controlled, and is not combinable/cannot be booked in connection with Friends & Family, Travel Advisor, Interline rates, Negotiated rates, Net rates, or active Military personnel benefits. • Rewards. By making and completing a Valid Referral, the Advocate and Friend will each receive a “Reward” of US$100 onboard spending money (awarded as Onboard Credit [“OBC”]) when:

o For Advocate: the Friend's booking is fully paid and is active at 89 days or less before sailing, which both must occur within 24 months of the date on which the Friend accepted the Advocate’s original Program referral.
o For Friend: when they make final and complete payment on the eligible Cunard booking in connection with the Offer. Friend must contact Customer Service at (800) 728-6273 to apply credit to such booking at least 72 hours after receiving email communication that confirms they have earned reward and no later than seven (7) days prior to sailing. For clarity, Friend’s OBC must be used on the cruise booked in connection with the Offer or it will be forfeited in its entirety.

Advocate is not required to have a Cunard World Club member Account (“Account”) at point of referral. In such situations, Cunard will assign such individual an Account number once they complete the Refer-A-Friend form on the Site. Such Advocate will not immediately have access to their created Account and must call Cunard Customer Service at (800) 728-6273 with their name and email (as used on the Site/during the referral), and an agent will provide the Advocate with log in information for their Account. We advise that Advocate request and gain access to their Account as soon as possible, given that Reward will expire in 12 months (starting on its deposit into the Account.)

Advocate must use their OBC on any voyage sailing within 12 months of deposit into their Account. Advocate must contact Customer Service at (800) 728-6273 to apply credit to booking of their choice at least 72 hours after receiving email communication that confirms Friend has completed their booking and no later than seven (7) days prior to sailing.

If any OBC is not used within the timeframe listed, then the OBC, or any unused portion, shall be forfeited in its entirety.

All values/OBCs are listed in U.S. Dollars.

The Friend may only receive one (1) Reward as a Friend in connection with the Program and use/apply one (1) Reward to a single stateroom/per booking.

Advocates can accrue multiple OBCs through this Program but are limited to use any such OBCs at up to US$300 per person/US$600 per stateroom per cruise. If Advocate refers two (2) or more people who sail in the same stateroom, only one (1) will qualify to activate the Advocate Reward.

The maximum amount of Reward an Advocate can get from a single Friend is US$100 (regardless of which personalized link is used to book), and although there is no limit on the number of Friends/Rewards an Advocate can receive, each referral must be a new and different Friend from which they have permission from to refer them. However, at any time, Company reserves the right to impose an overall limit on number of referrals/Rewards that an Advocate can make. As set forth herein, Company also reserves the right to void Rewards/OBCs for any Advocate or Friend that it determines is acting with deceitful, fraudulent, or other means to obtain more, duplicative, or otherwise invalid Rewards or referrals.

Additional restrictions may apply. For example, there may be a limitation on the number of referrals you can make (in addition to the limitation on number of Rewards you can receive). Rewards are subject to verification. The Company may delay a Reward for the purposes of investigation. The Company may also refuse to verify and process any transaction or Reward for any reason.

Rewards have no monetary value and may not be redeemed for cash. Rewards are not transferable and may not be auctioned, traded, bartered, or sold.

All OBC Rewards are subject to standard OBC terms and conditions, including that the OBC must be used on a single voyage only, is not redeemable for cash, cannot be used for Cunard Upgrade, cannot be used in the casino, expires at the end of the voyage to which the OBC is applied, and is not applicable during the land portion of cruisetours. OBCs based on the ship’s onboard currency.

• Liability. YOU UNDERSTAND AND AGREE THAT THE RELEASED PARTIES (DEFINED BELOW) SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SOME JURISDICTIONS MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES AND CONDITIONS, OR THE DISCLAIMER OF SOME TYPES OF DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU AND THE FOREGOING PARAGRAPH SHALL NOT APPLY TO A RESIDENT OF NEW JERSEY TO THE EXTENT DAMAGES TO SUCH NEW JERSEY RESIDENT ARE THE RESULT OF COMPANY’S NEGLIGENT, FRAUDULENT, OR RECKLESS ACT(S) OR INTENTIONAL MISCONDUCT. By participating in the Program, you agree to defend, indemnify, release and hold harmless Cunard Line, Extole, Inc., as the provider of the referral service, and each of their respective parent companies, affiliates, and subsidiaries, together with their respective employees, directors, officers, licensees, licensors, shareholders, attorneys and agents including, without limitation, their respective advertising and promotion entities and any person or entity associated with the production, operation or administration of the Program (collectively, the “Released Parties”), from any and all claims, actions, demands, damages, losses, liabilities, costs or expenses caused by, arising out of, in connection with, or related to the Program (including, without limitation, any property loss, damage, personal injury or death caused to any person[s]) and/or the awarding, receipt and/or use or misuse of any benefit in the Program. To be clear, the Released Parties shall not be liable for any technical errors or malfunctions, data theft or corruption, any printing or typographical error, or any damage to any computer system resulting from participating in or accessing or downloading information in connection with the Program. The Released Parties shall not be liable to any users for failure to supply any advertised benefit, by reason of any acts of God, any action or request by any governmental or quasi-governmental entity (whether or not valid), or any other activity or action that is beyond any of the Released Parties’ control. TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED US$100.

• Disclaimer of Warranties. YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) THE PROGRAM AND THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS AND TERMS OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR CUSTOM, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES OFFERED THROUGH THE USE OF THE PROGRAM, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) THE RELEASED PARTIES MAKE AND GIVE NO WARRANTY THAT (i) THE PROGRAM OR THE SITE WILL MEET YOUR REQUIREMENTS, (ii) THE PROGRAM OR THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, AND (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE PROGRAM WILL MEET YOUR EXPECTATIONS, AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PROGRAM/SITE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL. No oral or written information or advice given by Company or an authorized Company representative shall be deemed to alter this disclaimer or warranty or to create any warranty.

• Bulk Distribution (“Spam”). The referral email is triggered by the Advocate and the Advocate’s email address is listed as the sender and such emails and must comply with applicable law. Referrals must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues, and family members. By submitting any email address as part of the Program, the Advocate represents that he/she has the appropriate permission and consent to submit Friend’s email address. Bulk email distribution, distribution to strangers, or any other use of the services described herein in a manner that is not promoted is expressly prohibited and may be grounds for immediate termination and further legal action. The Company has no obligation to monitor the Program or any communications; however, the Company may choose to do so and block any email messages, remove any such content, or prohibit any use of the Program. Advocates who do not comply with the law, including anti-spam laws, are obligated to indemnify the Program Entities against any liabilities, costs, and expenses they incur as a result of such spam.

• Other General Terms. Users are responsible for maintaining the confidentiality of any sign-in credentials and are fully responsible for all activities that occur through the use of them. Users agree to notify the Company immediately if they suspect unauthorized access to their account. Users agree that the Company will not be liable for any loss or damage arising from unauthorized use of their credentials. If at any time your Cunard account is not in good standing, no Rewards may accrue with respect to any Qualifying Purchase you make until your Account returns to good standing.

Rewards have no cash or other value. Rewards accrued do not constitute your property and do not entitle a participant to a vested right or interest. Rewards may be revoked, canceled, limited, or modified at any time, even though such action may affect your right to use previously accumulated Rewards. You may not purchase Rewards or transfer Rewards from one account or person to another or to another account. We are not liable for Rewards that are lost, suspended, delayed, uncredited, or revoked due to suspected or actual fraudulent, unauthorized, illegitimate, or other unacceptable use. If any provision of these Program Terms is held to be invalid or unenforceable, such provision shall be modified or eliminated to the minimum extent necessary and the remaining provisions shall be enforced. Company reserves the right to terminate your access to and ability to participate in the Program (or any portion thereof), deactivate your account, and/or immediately invalidate all or any portion of your Rewards for any reason and at any time in Company’s sole discretion, including (without limitation) in the event of fraud, a violation of these Program Terms, or other acts/omissions that Company deems unacceptable (with or without notice). These rights are in addition to any other legal or equitable remedy that may be available to Company under applicable law.

• Right to Cancel, Modify, or Terminate. Company may cancel, modify, restrict, change, or terminate the Program and/or the Program structure at any time, which changes may include, but are not limited to, changing the amount of Rewards you may earn or the types of Rewards available, omitting or adding Rewards, or changing the conditions under which Rewards expire or are forfeited.

Company reserves the right to cancel, suspend, modify, or terminate the Program at any time for any reason. Company further reserves the right to disqualify any individual, including Advocates and Friends, at any time from participation in the Program if they do not comply with any of these Terms.